Catalog 2021-2022

Hotel, Restaurant, and Tourism Management


Hotels and other lodging places employ many different types of managers to direct and coordinate the activities of the front office, kitchen, dining room, and other departments such as housekeeping, accounting, personnel, purchasing, publicity, sales, security, and maintenance. Lodging managers, typically the general manager and assistant managers, make decisions that affect the general operations of the hotel, including setting room rates, establishing credit policy, and having ultimate responsibility for resolving problems. Lodging managers held about 52,600 jobs nationally in 2018. Employment is expected to remain steady from 2018 through 2028.

Food service managers held about 356,400 jobs nationally in 2018. The majority of managers are salaried, and about 38 percent were self-employed as owners of independent restaurants or other small food service establishments. Food service manager jobs are expected to grow 11% from 2018 through 2028, which is much faster than the average for all occupations.






Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2019 edition, Lodging Managers and Food Service Managers.