MAST 1110 Syllabus

Subject Code

MAST

Course Number

1110

Course Title

Administrative Practice Management

Prerequisites

Program admission

Corequisites

Terms Offered

Offered Summer and Spring

Credit Hours

(1-5-3)

Course Description

Emphasizes essential skills required for the medical practice in the areas of computers and application of computers skills, electronic health records, accounting procedures, and practice management software. Topics include: accounting procedures and application software.

Course Outcomes

Accounting Procedures            

  • Perform accounts receivable procedures to patient accounts including posting: a. charges, b. payments, c. adjustments
  • Define the following bookkeeping terms: a. charges, b. payments, c. accounts receivable, d. accounts payable, e. adjustments.
  • Describe banking procedures as related to the ambulatory care setting.
  • Identify precautions for accepting the following types of payments: a. cash, b. check, c. credit card, d. debit card
  • Describe common periodic financial reports.
  • Obtain accurate patient billing information.
  • Explain patient financial obligations for services rendered.
  • Identify types of information contained in the patient’s billing record.
  • Discuss procedures for collecting outstanding accounts.
  • Describer the impact of both the Fair Debt collection Act and the Federal Truth in Lending Act of 1968 as they apply to collections.
  • Describe types of adjustments made to a patient accounts including: a. non-sufficient funds (NSF) check, b. collection agency transaction, c. credit balance, d. third party.
  • Prepare a bank deposit.
  • Perform accounts receivable procedures, including: post entries, perform billing procedures, perform collection procedures, post adjustments, process a credit balance, process refunds, post non-sufficient fund (NSF) checks, and post collection agency payments.
  • Discuss computerized office billing systems.
  • Display sensitivity when requesting payment for services rendered.
  • Inform a patient of financial obligations for services rendered.
  • Demonstrate professionalism when discussing patient’s billing record.
  • Establish and maintain a petty cash fund.
  • Discuss the advantages of outside billing.
  • Cite guidelines that govern telephone collection techniques.
  • Demonstrate initiation of proceedings to collect delinquent accounts.
  • Identify the different type of banking accounts including electronic banking.
  • Identify the different types of checks and their use.
  • Demonstrate maintenance personnel and payroll records.

Application Software

  • Discuss the use of computerized medical practice management software to establish patient’s accounts and perform accounting procedures.