MAST 1170 Syllabus

Subject Code

MAST

Course Number

1170

Course Title

Medical Assisting Externship

Prerequisites

Permission of department

Corequisites

MAST 1180

Terms Offered

Credit Hours

Course Description

This course provides students with an opportunity for an in-depth application and reinforcement of principles and techniques in a medical office job setting. This clinical practicum allows students to become involved in a work setting at a professional level of technical application and requires concentration, practice, and follow-through. Topics include the application of classroom knowledge and skills and functioning in the work environment.

Course Outcomes

Application of Classroom Knowledge and Skills

  • Observe scheduling appointments.
  • Observe billing procedures.
  • Observe date input into the computer.
  • Demonstrate telephone etiquette.
  • Demonstrate use and maintenance of office equipment.
  • Demonstrate competent assistance with history and physical exams.
  • Perform electrocardiography.
  • Demonstrate proper administration of injections.
  • Perform proper venipuncture procedures.
  • Perform CLIA waived laboratory procedures using proper techniques.
  • Demonstrate emergency first aid skills.
  • Maintain current CPR credentials.
  • Relate effectively with healthcare team members and patients.
  • Integrate appropriate communication with healthcare team members and patients.
  • Demonstrate following instructions as directed by supervisory staff.
  • Display empathy in communicating with patients, family, and staff.
  • Display active listening skills.
  • Display use of appropriate body language and of the nonverbal skills in communicating with patients, family, and staff.
  • Display awareness of the territorial boundaries of patient and family.
  • Show awareness of how an individual's personal appearance may affects the medical Assistant anticipated response.
  • Recognize patient's level of understanding in communication.
  • Display communication in providing appropriate responses/feedback.
  • Display respect for individual diversity, incorporating awareness of one's own biases in areas including gender, race, religion, age, and economic status.

Functioning in the Work Environment

  • Demonstrate entry level administrative competencies required in the medical office.
  • Demonstrate entry level clinical competencies in the medical office.
  • Display appropriate work ethic behavior.