HRTM 1140 Hotel Operations Management

This course focuses on the organization and management of lodging operations. It covers day-to-day operations of each department in a hotel and helps students to understand what seasoned managers do. The course emphasizes the rooms division. Topics include corporate structures, departmental responsibilities, hotel services and staff, decision making, and industry trends.

A work ethic grade is assigned for this course. For more information see Work Ethics.

Prerequisite

Provisional admission