Definitions

Grievable issues: Issues arising from applying a policy/procedure to the student's specific case are always grievable. Specifically grievable are issues related to student advisement, improper disclosure of grades, unfair testing procedures, and poor treatment of students; this is a representative list and is not meant to be exhaustive.

Non-grievable issues: Issues with a separate process for resolution (i.e., disciplinary sanctions, FERPA, financial aid, academic grades, discrimination, harassment, etc.) are not grievable, and a student must take advantage of the process in place.

Business days: Weekdays when the college administrative offices are open.

Vice President for Student Affairs (VPSA): The staff member in charge of the student services division at the college.

Retaliation: Unfavorable action taken, a condition created, or other action taken by a student/employee for intimidation directed toward a student because the student initiated a grievance or participated in an investigation of a grievance.

Grievant: The student who is making the complaint.