MGMT 2130 Syllabus

Subject Code

MGMT

Course Number

2130

Course Title

Employee Training and Development

Prerequisites

MGMT 1100, MGMT 1105

Corequisites

None

Terms Offered

Credit Hours

Course Description

This course addresses the challenges of improving the performance and career potential of employees, while benefiting students in their own preparation for success in the workplace. The focus is on both training and career and personal development. It shows students how to recognize when training and development is needed and how to plan, design, and deliver an effective program of training for employees. Students have opportunities to develop their own career plans, assess their work-related skills, and practice a variety of skills desired by employers. Topics include developing a philosophy of training, having systems approach to training and development, the context of training, conducting a needs analysis, critical success factors for employees, learning principles, designing and implementing training plans, conducting and evaluating training, human resources development and careers, personal career development planning, and applications in interpersonal relationships and communication.

Course Outcomes

A Customer and Quality-Driven Philosophy of Training

  • Examine the impact training has on an organization and how quality-driven training creates a competitive advantage.

A Systems Approach for Employee Training and Development

  • Articulate the needs-centered model approach to training.
  • Examine theory-based adult learning principles.

The Context of Training

  • Examine the training process.
  • Determine organizational and trainee needs.

Conducting a Needs Analysis

  • Evaluate the domains of learning.
  • Examine the various tools used to conduct a needs analysis.

Critical Success Factors for Employees

  • Prepare for getting the employee ready to learn.
  • Examine potential trainee problems and ways to resolve conflict.
  • Evaluate effective communication styles to improve success of trainee.

Learning Principles

  • Relate the purpose of a training plan.
  • Distinguish the three general laws of learning and how they are relevant in various situations.
  • Distinguish the different learning styles and how they are applicable to training.

Designing and Implementing Training Plans

  • Structure training objectives that are observable, measurable, attainable, and specific.
  • Design effective training curriculum.
  • Examine the set induction process and the five steps of teaching a skill.
  • Develop training content using internal and external sources.
  • Use of technology and visual aids in training sessions.
  • Formulate a written training plan.

Conducting a Training Session and Evaluating the Results

  • Prepare training delivery with focus on the trainees and the training environment.
  • Establish verbal and nonverbal immediacy.
  • Administer training to trainees.
  • Examine strategies for evaluating and improving your delivery.

Human Resource Development and Careers

  • Evaluate trends in training and development.
  • Evaluate career opportunities in training and development.

Personal Career Development Planning

  • Provide how the concepts studied in class can be applied to individual careers.

Applications in Interpersonal Communications

  • Determine how the learning models studied can be applied to strengthen communication and build relationships.

Applications in Job-Related Interpersonal Relationships

  • Assess how the learning models and communication models can be applied on the job to create better working relationships.